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Deterrence (Manage Disorderly Conduct & Threatening Behaviour)

This course aims to equip security officers with the knowledge, skills and attitudes to manage disorderly conduct and threatening behaviour. On successful completion, participants will acquire the essential knowledge and application skills to manage disorderly conduct and threatening behaviour, and apply them at the workplace.

Learning outcomes:

  • Prepare for work activities

  • Deter threatening behaviour through visible security presence 

  • Deal with disordely and threatening behaviour

Entry Requirements

  • Minimum Secondary 2 education or equivalent; or

  • Able to read, write, speak and understand English at WPL Level 3

  • Able to manipulate numbers at WPN Level 3

  • No pre-existing medical conditions

  • Experience in Security Industry: 6 months security industry experience as a Security Officer

*Individuals who do not meet the entry requirements will be subjected to interview before acceptance

Course Fee
Deterrence (Manage Disorderly Conduct & Threatening Behaviour)
How to Register
Self-Sponsored Individuals

There are 2 ways to apply for our courses​

  1. Register online here

  2. Call us at 6694 0008 and register in person at our office

Company-Sponsored Individuals

Complete the relevant Corporate Registration Form and email it to us at

  1. Life Saving Courses : Corporate Registration Form

  2. WSQ Courses : Corporate Registration Form


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Course Dates
  • 26 Jun 2024 (Wed) - 27 Jun 2024 (Thu)
  • 08 Jul 2024 (Mon) - 09 Jul 2024 (Tue)
  • 20 Jul 2024 (Sat) - 21 Jul 2024 (Sun)
  • 01 Aug 2024 (Thu) - 02 Aug 2024 (Fri)
Course Duration

Day 1: 8:30am to 5:30pm

Day 2: 8:30am to 2:30pm

Assessment: 2:30pm onwards

Course Code


UTAP Funding Period

This course is eligible for UTAP Funding from:

21 March 2020 to 31 March 2025

Click here to submit a UTAP Claim


The assessment will be conducted by Polwel assessors.

Learners need to attain at least 75% attendance and pass the course in order to obtain a Statement of Attainment.

See Other Related Courses

Through the  Security Surveillance Management: Perform Remote Surveillance Function course, learners will attain the ability and knowledge a senior security officer is required to possess such as how to operate the security surveillance software and the reporting procedures on how to escalate situations


Through Access Control Management (Operate Basic Security Equipment) - OBSE course , learners will be equipped with the essential knowledge and skills to operate basic security equipment.


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