Engage in Service Innovation Initiatives (Service Innovation)

Through "Engage In Service Innovation Initiatives (Service Innovation)", learners  will be equipped with the knowledge and skills to recognise the importance of service innovation in the organisation, generate potential service innovation ideas to transform the customer experience, evaluate potential service innovation ideas according to organisational evaluation criteria and values and present mock-up of service innovation ideas to stakeholders. 


This course aims to provide individuals who wishes to upskill in the area of Service Excellence and it is also appropriate for Security Officers to be equipped with the knowledge and skills to engage in service innovation initiatives.

Course Fee
Engage in Service Innovation Initiatives (Service Innovation)
How to Register
Self-Sponsored Individuals

There are 2 ways to apply for our courses​

  1.  Register online here

  2. Call us at 6694 0008 and register in person at our office

 

Company-Sponsored Individuals
 
Course Dates

[Start Date - End Date]

Course Duration

Day 1: 8:30am to 6:30pm

Day 2: 8:30am to 11:30am

Assessment from 12:30pm onwards

Course Code

RET-CEX-1013-1.1
TGS-2021008942

UTAP Funding Period

This course is eligible for UTAP Funding from:

24 October 2021 to 31 March 2022

Click here to submit a UTAP Claim

Assessment