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Engage in Service Innovation Initiatives (Service Innovation)

Through "Engage In Service Innovation Initiatives (Service Innovation)", learners  will be equipped with the knowledge and skills to recognise the importance of service innovation in the organisation, generate potential service innovation ideas to transform the customer experience, evaluate potential service innovation ideas according to organisational evaluation criteria and values and present mock-up of service innovation ideas to stakeholders. 

This course aims to provide individuals who wishes to upskill in the area of Service Excellence with the knowledge and skills to engage in service innovation initiatives.

Course Fee
Engage in Service Innovation Initiatives (Service Innovation)
How to Register
Self-Sponsored Individuals

There are 2 ways to apply for our courses​

  1. Register online here

  2. Call us at 6694 0008 and register in person at our office

Company-Sponsored Individuals

Complete the relevant Corporate Registration Form and email it to us at

  1. Life Saving Courses : Corporate Registration Form

  2. WSQ Courses : Corporate Registration Form


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Course Dates
    Course Duration

    Day 1: 8:30am to 6:30pm

    Day 2: 8:30am to 11:30am

    Assessment from 12:30pm onwards

    Course Code


    UTAP Funding Period

    This course is eligible for UTAP Funding from:

    24 October 2021 to 31 March 2025

    Click here to submit a UTAP Claim


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