Through the "Demonstrate the Service Vision (Service Leadership)" course, learners will be equipped with the knowledge and skills to recognise the role one plays in contributing to the organisation's vision, mission and values and monitor own performance to ensure consistency with the organisation's vision, mission and values. This course aims to provide individuals who wishes to upskill in the area of Service Excellence with the skills to demonstrate the service vision.
Learning Outcomes
Recognise the role one plays in contributing to the organisation's vision, mission and values
Demonstrate the service delviery in accordance with the organisaiton's vision, mission and values
Monitor own performance to ensure consistency with the organisation's vision, mission and values
Course Fee
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How to Register
Self-Sponsored Individuals
Company-Sponsored Individuals
Complete the relevant Corporate Registration Form and email it to us at training@metropolis.sg
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Life Saving Courses : Corporate Registration Form
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WSQ Courses : Corporate Registration Form
Course Dates
[Start Date - End Date]
Course Duration
8:30am to 4:30pm
Assessment from 4:30pm onwards
Course Code
DSV
RET-CEX-1014-1.1
TGS-2021008941
UTAP Funding Period
This course is eligible for UTAP Funding from:
24 October 2021 to 31 March 2025
Click here to submit a UTAP Claim
Assessment