Demonstrate the Service Vision (Service Leadership)

Through the "Demonstrate the Service Vision (Service Leadership)" course, learners will be equipped with the knowledge and skills to recognise the role one plays in contributing to the organisation's vision, mission and values and monitor own performance to ensure consistency with the organisation's vision, mission and values. This course aims to provide individuals who wishes to upskill in the area of Service Excellence with the skills to demonstrate the service vision.

Learning Outcomes

• Recognise the role one plays in contributing to the organisation's vision, mission and values

• Demonstrate the service delviery in accordance with the organisaiton's vision, mission and values

• Monitor own performance to ensure consistency with the organisation's vision, mission and values