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Demonstrate the Service Vision (Service Leadership)

Through the "Demonstrate the Service Vision (Service Leadership)" course, learners will be equipped with the knowledge and skills to recognise the role one plays in contributing to the organisation's vision, mission and values and monitor own performance to ensure consistency with the organisation's vision, mission and values. This course aims to provide individuals who wishes to upskill in the area of Service Excellence with the skills to demonstrate the service vision.


Learning Outcomes

  • Recognise the role one plays in contributing to the organisation's vision, mission and values

  • Demonstrate the service delviery in accordance with the organisaiton's vision, mission and values

  • Monitor own performance to ensure consistency with the organisation's vision, mission and values



Course Fee
Demonstrate the Service Vision (Service Leadership)
How to Register
Self-Sponsored Individuals

There are 2 ways to apply for our courses​

  1. Register online here

  2. Call us at 6694 0008 and register in person at our office

Company-Sponsored Individuals

Complete the relevant Corporate Registration Form and email it to us at training@metropolis.sg

  1. Life Saving Courses : Corporate Registration Form

  2. WSQ Courses : Corporate Registration Form

 

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Course Dates

[Start Date - End Date]

Course Duration

8:30am to 4:30pm

Assessment from 4:30pm onwards


Course Code

DSV
RET-CEX-1014-1.1
TGS-2021008941

UTAP Funding Period

This course is eligible for UTAP Funding from:

24 October 2021 to 31 March 2025

Click here to submit a UTAP Claim

Assessment

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